Submit a request
Questions? Comments? Our U.S. Consumer Care team is ready to help. We're open Monday-Friday, excluding holidays.
Call 833-482-3822, 8 am to 6 pm, CT
Text Hello Charge! to 866-450-0414
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Or submit an email below. For faster service, please provide a copy of your receipt, your bike’s model number, and any photos or other attachments.
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